ServiceNow Widget Enhanced on Northeastern Hubs

Effective April 20, both the Student and the Employee Hub have introduced several enhancements that improve user experience and ease of use. 

On both the Student and Employee Hubs, the ServiceNow widget will now display requests, in addition to tickets, that are currently open with the IT, Financial Services, and Facilities Service Portals. This will allow for easy access to manage and stay up-to-date on all service portal activity. 

Students will also notice an enhancement to the way dining plans are presented in the Student Hub.

To experience the updates, log in to the Student or Employee Hub at

Improvements to the Student Hub and the Employee Hub are ongoing to ensure that students and employees have one-stop access to the information and assets they need most. Students and employees are encouraged to use the feedback form on each Hub to share ideas and thoughts to help the platforms reach their full potential.